Pinion Insights: Posts authored by

Pinion Editorial

Customer Service

Five Tips for Ag Bankers

By Pinion Editorial | July 18, 2017
Reading Time: 3 minutes
Tough times can stress even the strongest ag banker – farmer relationships. The best outcomes grow out of time-tested and trusting connections. Sometimes that means asking difficult questions and going beyond the “traditional” banker role to help farmers perform better. Here are five tips for getting the most out of …

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Customer Service

Make Handling Bank Complaints Part of Good Customer Service

By Pinion Editorial | March 8, 2017
Reading Time: 3 minutes
Have you carefully examined your process for handling bank complaints lately? If not, you could be missing out on an opportunity to create happier customers and increase retention with better customer service. Every regulatory agency makes it easy for consumers to file bank complaints. In fact, since it began collecting …

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