Pinion Insights: Posts authored by

Heather Campbell

How to Safeguard Your Institution Through Internal Controls

By Heather Campbell | October 17, 2023
Reading Time: 2 minutes
The primary purpose of internal controls is to safeguard an organization and further its objectives. Internal controls function to minimize risks and protect assets, ensure accuracy of records, promote operational efficiency, and encourage adherence to policies, rules, regulations, and laws. All institutions large or small, private, or public, should have some …

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online banking app electronic fund transfer eft

Regulation E – Relief or Not?

By Heather Campbell | March 30, 2023
Reading Time: 4 minutes
“What can we do?” Has been a common question we have received regarding the responsibility and liability related to Electronic Fund Transfers – Regulation E. Unfortunately, we do not always have a clear black and white answer. The interpretation of the regulation always leans more to what is in the …

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How Banks are Upping their Game with Technology

How Banks are Upping their Game with Technology

By Heather Campbell | August 27, 2021
Reading Time: 3 minutes
Wherever you were on your technology journey at the start of 2020, COVID-19 has likely caused dramatic changes in your business. Many organizations were pleased by the ROI they’ve experienced from COVID’s “forced” technology business transformation, and now they have an appetite for more.    Are you using technology to …

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Uptick in Community Bank Fraud Requires High Alert Right Now

Uptick in Community Bank Fraud Requires High Alert Right Now

By Heather Campbell | February 25, 2021
Reading Time: 2 minutes
Statistics indicate that fraud has accelerated for community banks recently, and the uncertainty surrounding the impacts of the pandemic and election results seem to be the cause.  People are feeling anxious and many are desperate to make ends meet. Banks should be on high alert for both internal fraud with …

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Conflict

In Business, Is It Best to Gloss Over Conflict, Or Face It Head On?

By Heather Campbell | December 18, 2017
Reading Time: 2 minutes
Conflict happens. While it’s not necessarily a slogan you’d want to slap on a t-shirt, it is a real component in every business. It comes in many forms, from small to large, and happens at all levels. Conflict can escalate. Conflict can spread. Conflict can destroy relationships (staff and customer …

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